PRIVACY POLICY
Your story matters to us, and so does your privacy.
We believe in protecting what’s personal—your words, your images, your trust. This policy explains how we care for your information while you’re here.
At Black Ember Press, your trust matters to us. This Privacy Policy explains how we collect, use, and protect the information you share when you visit our website or use our services. By being here, you’re choosing to connect with us, and we want you to know exactly how that information is handled.
When you reach out—whether you’re booking a session, subscribing to our mailing list, or exploring one of our services—we may collect details like your name, email address, phone number, and mailing address. For bookings, we may also gather information about your goals, location, and budget, along with billing details that are safely processed through secure third-party payment systems.
Like most websites, we also collect a small amount of technical information when you visit, such as your IP address, browser type, and pages viewed. We use cookies and tools like Google Analytics to understand how visitors use our site so we can make it better. You can always adjust your browser settings to block cookies, though doing so may affect certain features.
We use the information we collect to provide services, process transactions, and stay in touch about appointments or inquiries. If you’ve opted in, we may send occasional updates, newsletters, or free resources—like the Healing Through Storytelling reflection guide—to help support your creative or healing journey. You can unsubscribe at any time by clicking the link at the bottom of our emails.
Your privacy is a priority. We do not sell your information, and we only share it with trusted partners who help us operate—such as website hosts, payment processors, or email providers. We may also share information if required by law or during a business transition, but always with care and discretion.
We take reasonable steps to protect your personal information through secure systems and responsible practices. Still, no online method is completely risk-free, and we encourage you to reach out with any concerns or questions. You have the right to access, correct, or request deletion of your information, as well as to withdraw consent for marketing communications at any time. Simply email us at mailto:info@blackemberpress.com.
Our website may include links to other sites we don’t control. We’re not responsible for their privacy practices, so we recommend reviewing their policies before sharing any personal details.
If you have any questions about this Privacy Policy or our Terms of Service, you can contact us at mailto:info@blackemberpress.com or visit www.blackemberpress.com (http://www.blackemberpress.com/).
Last updated October 2025