PRIVACY POLICY
Your story matters to us, and so does your privacy.
Black Ember Press respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase books or digital products, subscribe to updates, download reader resources, or contact us.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, billing and shipping addresses, and details related to purchases or inquiries.
If you contact us about a book, bulk order, author, event, media opportunity, or collaboration, we may collect the information you share to respond to your request.
Payments are processed by third-party payment providers. Black Ember Press does not store your full payment card information.
Website & Technical Information
Our website and its service providers may automatically collect technical information, including your IP address, browser and device information, referring pages, and pages visited.
We may use cookies, analytics, and similar technologies to operate the website, support shopping functions, and understand how visitors use our content.
You can manage cookies through your browser settings and, where available, our Cookie Preferences feature. Restricting cookies may affect some website functions.
How We Use Your Information
We may use your information to:
Process purchases and fulfill orders
Deliver digital products and requested resources
Respond to questions and inquiries
Communicate about purchases, shipping, or order issues
Coordinate author, media, event, or collaboration inquiries
Improve and maintain our website
Maintain business and transaction records
Protect our website and business
Comply with applicable legal obligations
Send newsletters and updates when you have opted in
You can unsubscribe from marketing emails at any time using the link provided in those communications. We may still send necessary communications about your purchases or requests.
How We Share Information
We do not sell or rent your personal information.
We may share information with service providers that help us host our website, process payments, fulfill orders, deliver digital products, manage email subscriptions, or otherwise operate our business.
We may also disclose information when required by law, to protect our legal rights, or in connection with a merger, acquisition, restructuring, sale, or other business transition.
Email Communications
If you subscribe to the Black Ember Press community, we may send occasional updates about new books, author reflections, free reader resources, events, and forthcoming releases.
You can unsubscribe at any time using the link in our marketing emails.
Third-Party Websites
Our website may link to retailers, audiobook platforms, author websites, and other third-party resources. Their privacy practices are governed by their own policies.
Privacy Questions & Requests
You may contact us with questions about your personal information or requests to access, correct, or delete it. We will respond as required by applicable law. Some records may need to be retained for legal or business purposes.
Changes to This Policy
We may update this Privacy Policy as our website or business practices change. The latest version will appear on this page with an updated date.
Contact
Questions about this Privacy Policy may be directed to:
Black Ember Press
info@blackemberpress.com
Last updated: September 30, 2026